Incident playbooks
Something has gone wrong. Pick the closest match and follow the steps. Written for people with no security team.
Defaced pages, strange redirects, spam links, a Google “this site may be hacked” warning, or unknown admin users.
I leaked an API key or passwordA key, token or password was committed to git, pasted in a chat or ticket, or shown in a screenshot.
I clicked a phishing linkYou entered a password on a fake page, opened a malicious attachment, or approved a login you did not start.
Ransomware: the first hourFiles are encrypted, there is a ransom note, or several machines suddenly cannot open documents.
UPI or bank fraud: money already sentYou approved a collect request, paid a fake QR, shared an OTP, or money left your account without your consent.
A work device was lost or stolenA laptop or phone with company data, saved logins or VPN access is gone.
In India, also see the India pack: CERT-In reporting, the 1930 helpline and DPDP duties.