MSRXVulnerabilities / CVE-2024-57728
CVE-2024-57728
Published 2025-01-15 · Analyzed
CVE-2024-57728
SimpleHelp Path Traversal Vulnerability
Exploited in the wild: CISA added it to the Known Exploited Vulnerabilities catalog on 2026-04-24, with a fix-by date of 2026-05-08. Patch it first.
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
7.2 HIGH
CVSS 3.1 · NVD
CVSS 3.1 · NVD
64%
chance of exploitation in the next 30 days (EPSS; in the top 1% of all CVEs)
chance of exploitation in the next 30 days (EPSS; in the top 1% of all CVEs)
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
Scores
Affected products
- simple-help simplehelp: < 5.5.8
5 references (advisories, patches, write-ups)
- https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier · Vendor Advisory
- https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/ · Third Party Advisory
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57728 · US Government Resource
- https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/ · Technical Description
- https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce · Third Party Advisory
Sources: NVD, CVE.org, FIRST EPSS. Missing ones did not answer or have no record yet.